Privacy Policy

1. Data user

For personal data collected through this Website, the data user is:

ASEAN Hong Kong Economic and Trade Center Limited (BRN 80159186) Address: 29/F, Great Eagle Centre, 23 Harbour Road, Wan Chai, Hong Kong Email: info@ahketc.org

2. Personal data we collect

Depending on how you interact with the Website, we may collect:

• Identity and contact data: name, job title, organisation name, email, telephone and correspondence address; • Enquiry and application data: organisation type, enquiry details, membership or cooperation interests; • Technical and usage data: IP address, browser type, device information, pages visited and timestamps (which may be collected via cookies or similar technologies); • Communications: emails or other correspondence with the AHKETC secretariat.

You may choose not to provide certain data, but we may be unable to respond to your request if data necessary for processing is not supplied.

3. Purposes of use

We may use your personal data to:

• Process and respond to membership enquiries, cooperation requests and general contact messages; • Arrange secretariat follow-up, meetings or related institutional services; • Manage administrative matters relating to membership, events and communications; • Improve Website functionality, security and user experience; • Conduct anonymous or aggregated statistical analysis; • Comply with applicable laws, regulatory requirements or lawful requests; • Provide information about AHKETC activities and services where consent is given or otherwise permitted by law.

4. Legal basis and PDPO compliance

We process personal data in accordance with the purposes and requirements of the PDPO and take all practicable steps to ensure data accuracy and security.

Where data is used for direct marketing, we will obtain consent or provide an opt-out mechanism as required by the PDPO.

5. Disclosure and transfer

We do not sell your personal data. We may disclose or share data where necessary to:

• Service providers supporting Website hosting, email, analytics, CRM or other technical operations (bound by confidentiality and instructions); • Legal, accounting or other professional advisers on a confidential basis; • Comply with court orders, legal process or lawful requests from authorities; • Effect corporate restructuring or asset transfer in accordance with applicable law.

Some service providers may be located outside Hong Kong. Where cross-border transfer occurs, we take reasonable steps to protect data in accordance with the PDPO and applicable law.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including processing enquiries, meeting legal obligations, resolving disputes and enforcing agreements.

When data is no longer required, we delete or anonymise it in accordance with internal policies.

7. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.

However, no method of online transmission or electronic storage is completely secure. You should also take appropriate precautions when submitting data online.

8. Your rights

Under the PDPO, you may have the right to:

• Ascertain whether AHKETC holds personal data about you and request access; • Request correction of inaccurate data; • Object to or withdraw consent for direct marketing where applicable; • Make other requests permitted by law.

Access or correction requests may be sent to info@ahketc.org. We may request reasonable proof of identity and will respond within the timeframes permitted by the PDPO.

If you have concerns about our handling of personal data, please contact us first. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.

9. Cookies and analytics

The Website may use cookies and similar technologies to support core functionality, remember language preferences and understand usage patterns.

You may manage or refuse cookies through your browser settings, though some features may not function properly as a result.

If analytics tools (such as Plausible or Google Analytics) are used, providers may collect anonymous or pseudonymised usage data. The actual tools in use depend on Website configuration.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Website with an effective date.

Where changes are material, we will notify you by appropriate means where reasonably practicable.

11. Contact

For questions about this Privacy Policy or your personal data, please contact:

ASEAN Hong Kong Economic and Trade Center Limited Address: 29/F, Great Eagle Centre, 23 Harbour Road, Wan Chai, Hong Kong Email: info@ahketc.org